Administrative skills
Keep an office running: mail, coordination, organisation and supervision.
Length
7 months + 2 months of guaranteed work placement
Minimum level
BEPC
Diploma
Professional Qualification Diploma (DQP)
Activities
The Office Manager is responsible for the smooth running, coordination and supervision of an office. Their duties include processing incoming and outgoing correspondence, sending mailings, answering the telephone, managing the diary, handling the administrative work of various departments and ordering office supplies. The Office Manager is the main point of contact between the social secretariat and employees. They are responsible for filing, correspondence and outgoing invoices. They also draft offers and sales promotions, organise meetings and workshops, and manage kitchen supplies.
In practical terms, the Office Manager is responsible for the following duties
- General services management: premises, supplies, security, maintenance
- Administrative monitoring: correspondence, contracts, archiving, internal memos
- Coordination of support teams (reception, maintenance, cleaning…)
- Support for accounting and financial management: invoices, budget, cash
- HR support: personnel file management and welcoming new employees
- Organisation of internal events (meetings, seminars, team-building)
- Liaison with external service providers (banks, insurance companies, suppliers...)
- Monitoring the company's legal and administrative obligations
The occupation may have several titles depending on the organisation
- Office Manager
- Administrative Manager
- Internal Organisation Manager
- General Services Coordinator
- Experienced Executive Assistant
- Executive Assistance Manager
Working in the profession
Sectors: private companies, NGOs, consultancy firms, start-ups, public institutions.
Working environment: within the head office or an agency; often in direct contact with management.
Tools used: office software, management tools and collaboration software (Teams, Trello, Google Workspace…).
Required skills: rigour, autonomy, organisational skills, interpersonal skills, and good command of digital tools.
An Office Manager can work in
- Large companies or SMEs
- Law firms, accounting firms or consultancy firms
- Growing start-ups
- Government departments or international organisations
Career progression
With experience and additional certifications, Office Managers can progress to:
- Operations Manager
- Administrative and Finance Manager (RAF)
- Internal Project Manager
- Senior Office Manager
- Human Resources Manager
- General Administration Director
Skills acquired on completion of the course
- Organisation of administrative work
- Commercial and administrative correspondence
- Secretarial techniques
- Advanced office administration and IT
- Information management and archiving
- Organisation of events and protocol
- Time management and professional effectiveness
5 modules. Tap a module to see what it covers.
- Mastery of the basic and advanced functions of Microsoft Word (page layout, styles, mail merge).
- Creation of Excel spreadsheets: formulas, tables, charts, filters, pivot tables.
- Developing clear and impactful PowerPoint presentations (animations, transitions, templates).
- Task automation using Excel macros and advanced functions.
- Integration of Office tools for consistent professional documents.
- Practical exercises focused on office software use in the workplace.
Detailed programme
Admission requirements
To enrol, prepare these items. The centre helps with your file, and training starts once the first instalment is paid.
- The registration form, filled in at enrolment
- A photocopy of your ID card or birth certificate
- Two 4 x 4 passport photos, less than 3 months old
- One ream of paper
- The first instalment of the tuition: 40%
- The registration fee
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See the sheetTell us what you want to do. We point you to the course that leads there and follow your enrolment.
- Personal guidance
- Training focused on employment
- A work placement
- Support before, during and after
+237 620 10 03 71contact@oceanicformation.comoceanicconseil@gmail.com
Address : Cité des Palmiers, yellow and black tiled building, before Afriland First Bank (coming from Total Carrefour), Douala
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